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  • Intro
  • User Guide
    • Getting Started
    • Onboarding
    • Dashboard Insights
    • AI Bot Design
      • Flow Design
        • Default, AutoClose, and Fallback Flows
        • Creating a Flow
          • Responses
            • Text
            • Carousel
            • Image
            • Video
            • Get Location
            • REST API
            • Send Email
            • Go to Flow
            • Live Chat Connector
        • Attributes
      • Entities
    • Proactive
      • Creating a Proactive
    • Team Inbox
      • Opening / closing conversations
      • Accepting / not accepting conversations settings
      • Filtering the conversations
      • Search
      • Contact details
    • Integrations
      • Web Widget
      • Instagram
      • WhatsApp Sandbox
      • WhatsApp
      • Facebook Messenger
      • Botgate AI API
      • Webhooks
      • 360 Dialog
      • Infobip
    • Settings
      • Bot Settings
    • Switching Apps
    • Plan & Payment
      • Managing your subscription
      • Buying additional packages
      • Payment History
    • Reports
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  1. User Guide
  2. Team Inbox

Filtering the conversations

In this part, you can list all your conversations. You can also filter them and see:

  • The conversations with no participants

  • Open conversations

  • My Closed conversations (only yours)

  • All Closed conversations (all your teammates)

  • AI Bot conversations

  • All conversations

Filtering the conversations

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Last updated 4 years ago

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