AI Bot Design
This is the part that you can design your AI Bot!
Last updated
This is the part that you can design your AI Bot!
Last updated
A proactive message is a message that is sent by a bot to start a conversation. Proactive messages sometimes have a similar essence as pushed notifications.
You can interact with more customers and encourage visitors to start chatting with Proactive feature. It allows you to show your customers a pop-out message right above the AI Bot Widget even if they didn't interact with the AI Bot.
Proactive messages can be useful in a variety of scenarios. For example, if the user has previously asked the bot to monitor the price of a product, the bot can alert the user if the price of the product has dropped by 20%.
