> For the complete documentation index, see [llms.txt](https://botgate-ai.gitbook.io/botgate-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://botgate-ai.gitbook.io/botgate-ai/user-guide/ai-bot-design/flow-design/default-autoclose-and-fallback-flows.md).

# Default, AutoClose, and Fallback Flows

![default flows](https://1921435596-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNY8UdfF7E85IT7CcK0%2F-MNYB_Gy1UOvQE4VoCBR%2F-MNeeXpm3Ynjmorfwo5C%2FScreen%20Shot%202020-12-04%20at%2012.18.53%20AM.png?alt=media\&token=c133ef30-b28b-46b3-9f8e-f7564ea2a3bf)

As it can be seen above, there are 3 default flows that has been defined for specific actions:

* default.welcome
* default.fallback
* default.autoclose

{% tabs %}
{% tab title="default.welcome" %}
This is the flow for welcoming. It has been already entered couple of User Says and a certain response. You can add/edit these User Says and responses.
{% endtab %}

{% tab title="default.fallback" %}
This is the flow for the situations that your AI Bot couldn't answer to your visitors. It has been already entered a couple of responses. You can add/edit these responses.
{% endtab %}

{% tab title="default.autoclose" %}
This is the flow for the situations that your AI Bot has been left without an answer for a certain time. It has been already entered a couple of responses. You can add/edit these responses.
{% endtab %}
{% endtabs %}

{% hint style="danger" %}
These default flows could not be deleted, however, you can edit them as you preferred.
{% endhint %}