Default, AutoClose, and Fallback Flows

default flows

As it can be seen above, there are 3 default flows that has been defined for specific actions:

• default.welcome

• default.fallback

• default.autoclose

default.welcome

This is the flow for welcoming. It has been already entered couple of User Says and a certain response. You can add/edit these User Says and responses.

default.fallback

This is the flow for the situations that your AI Bot couldn't answer to your visitors. It has been already entered a couple of responses. You can add/edit these responses.

default.autoclose

This is the flow for the situations that your AI Bot has been left without an answer for a certain time. It has been already entered a couple of responses. You can add/edit these responses.

These default flows could not be deleted, however, you can edit them as you preferred.