Web Widget

You can convert the potential leads to customers on your web page and Web Widget offers the best experience. Built in Web Widget contains rich messaging features.

Design

In this section, you can edit the theme of the Web Widget.

Settings that you can change here:

  • Theme Color: With Theme Color, you can choose the widget color specific to your brand.

  • Launcher Icon: The icon that appears from the bottom right corner of your web page. You can either go with Default Icons or Custom Icon.

  • AI Bot Icon: It appears if the AI Bot responds to conversations.

  • Sound On: Turns on the notification sound for messages to your customers on your web page.

  • Send Image: Allows your customers to send images to you in the Web Widget on your web page.

  • Send Video: Allows your customers to send videos to you in the Web Widget on your web page.

  • Send File: Allows your customers to send files to you in the Web Widget on your web page.

  • Send Location: Allows your customers to send location to you in the Web Widget on your web page.

  • Whitelist Domains: You can add domains the web widget will work on. If empty, it is valid on all domains.

Install Docs

In this section, necessary codes for implementing the Web Widget to your web page are listed.

There are 4 types of scripts for different purposes: Install Botgate AI on your website (for logged-out users and for logged-in users), on your web app (for custom data sync) and Start the Web Widget programmatically (for custom development). The examples are shown below:

An appId is unique for each app. Please check your appId from Integrations>Web Widget>Install Docs

If you need to use starting a specific flow, you can find the flowId from the editing page of the flow: e.g. https://app.botgate.ai/bot-design/flow/{{flowId}}

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