Creating a Proactive

To create a new Proactive:

  1. Click on Create Proactive button.

  2. First, you need to give your proactive a name.

  3. We have 4 fields: Detecting Type, Trigger Flow, Proactive Waiting Time and Proactive Message

    1. Detecting Type: With this selection, you can define where to show this Proactive message: All pages, Custom or Contains selections will be given.

    2. Trigger Flow: You can select the flow that will be triggered once the Proactive message is clicked.

    3. Proactive Waiting Time: This is a slider for the selection of time that the Proactive message will be popped up as seconds.

    4. Proactive Message: Pop-up message shown to visitors on the web page.

  4. Select the Detecting Type.

  5. After you select the detecting type as Custom or Contains, Detected URL field for Custom and Custom Word field for Contains will be shown.

  6. Select the Trigger Flow.

  7. Adjust the Proactive Waiting Time.

  8. Enter the Proactive Message.

  9. Hit the Save Changes button. Your Proactive is ready!

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